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FAQ

  • How should I do if meet some trouble while using?

    1. What is the voltage/phase for this machine ?
    220V 50Hz/single phase ,380V 50Hz/three phase ,
    also can made as the clients’ need
     
    2. Can you make the logo or company name on the products or package?
    Sure. customer's  logo or company name can be printed on products by stamping, printing, embossing, coating or sticker.
     
    3.what is your warranty?
    Warranty 1 year
     
    4.what time for delivery?
    3 days for our own design.(motor:380v 50hz 3phases)
    10 days for cusmoized model.

     
     
    5. How should I do if meet some trouble while using?
    we can supply English manual book and also take a video for showing how to resolve the problems or dispatch our worker to your factory.

  • Can we use English or other languages on the display screen?

    1. what is steel stirrup bending machine Packaging?
      Automatic steel stirrup bending machine Free fumigation safe Wood case package.

       
    2.  Where is your factory located? How can I visit there?
    Our factory is located in Xingtai City, the capital of Hebei Province, 1.5 hours way by high-speed rail from Beijing to Xingtai
     
    3. Do you have the products in stock? 
     Yes , We have some model products can supply to you.
     
    4. Can we use English or other languages on the display screen?
    Yes, can. The system can achieve many languages, such as English, French, Russian, Spanish, and other languages
     
    5. How should I do if meet some trouble while using?
    we can supply English manual book and also take a video for showing how to resolve the problems or dispatch our worker to your factory.

  • Do you have the products in stock?

    1. What is the voltage/phase for this machine ?
    220V 50Hz/single phase ,380V 50Hz/three phase ,
    also can made as the clients’ need
     
    2. Can you make the logo or company name on the products or package?
    Sure. customer's  logo or company name can be printed on products by stamping, printing, embossing, coating or sticker.
     
    3. Do you have the products in stock? 
     Yes , We have some model products can supply to you.
     
    4. Can we use English or other languages on the display screen?
    Yes, can. The system can achieve many languages, such as English, French, Russian, Spanish, and other languages

    5. How to choose a model?
     First you could check with parameters list, or advise the requirement directly, then we would help you to choose a model accordingly.

    6. How about After-sales service?
    We freely send technicians to your country and 24 hours on-line service
     

  • Where is your factory located? How can I visit there?

    1. Q: Are you a factory or trading company?
    A: We have our own factory and have been over 10 years. Have rich experience in export
    We have the improvement teams from design, manufacture....to installation, commissioning and staff training 

    2. Q: Where is your factory located? How can I visit there?
    A: Our factory is located in Xingtai City, the capital of Hebei Province, 1.5 hours way by high-speed rail from Beijing to Xingtai

    3. Q: How does your factory do regarding quality control?
    A: We test our machine before shipping. We have CE certificate.

    4. Q:  What shape and size can the machine make?
    A:  It adopt aptitude control . Can processing many size and specification  shape . For example :square , rectangle , rhombus ,polygon and so on .
     
    5. Q:What is the Mode of transportation ?
    A:LCL and FCL by ship ,By Express (DHL,TNT, Fedex etc) ,By air
     
    6. Q:How should I do if meet some trouble while using?
    A:we can supply English manual book and also take a video for showing how to resolve the problems or dispatch our worker to your factory.

Address
Block B, 1902, Tangning International Building Qiaodong District, Xingtai City,Hebei Province.China
Call Us
+86-319-5236318
+86-15830684624

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GREATCITY mechanical products, easy to operate, high efficiency, good service!

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 Tel: +86-319-5236318
 E-mail: lucy@greatcitygroup.com
 Phone: 15830684624
 Add: Block B, 1902, Tangning International Building Qiaodong District,Xingtai City,Hebei Province.China

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